Whether you are a medical marijuana dispensary or a recreational store front, customers who purchase from your business have higher standards than others. When packaging cured flower into very precise packaging by grams, the use of stainless steel tongs prevent contamination and allow you to handle the buds carefully.
Savvy customers and patients will notice if a high-quality bud has been handled too roughly as many of the trichomes will be broken or missing. Trichomes, the resin glands of the cannabis plant, contain much of the therapeutic agents, as well as the terpenes and aroma. Customers notice the little things, and great customer service is always an excellent long-game play.